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Solutions to Fix Error Code 49.4c02 on HP LaserJet P4014, P4015, P4515, P3015 and 4100N:-
Solution 1:-Check Printer is Configured in Network Correctly
You should do to verify that the HP Laser-Jet P4014, P4015, P4515, P3015 and 4100 N printer is configured in networks with LAN cable connected.
- Disconnect the LAN cable and restart the unit. If the unit comes to “Ready Mode”, then try and print a “Configuration Page” by choosing to the “Menu” button, choose “Information menu”, and then choose “PRINT CONFIGURATION”.
- If the internal page (Configuration Page) prints fine and then the issue is only while printing from the network.
- But, if the internal page (Configuration Page) prints not fine and then the issue is only while printing from the PC, then perform the task:-
- Change the IP of the printer.
- Upgrade the Firmware when the printer is in “Ready Mode”
- Change the printer driver installed.
Now check the error is resolved, if not, then go to the next solution.
Solution 2:- Check for Old or Outdated Firmware
First, you should do to verify the printer’s current firmware by the following way:-
First Way:-
- Simply print a “Configuration Page” from the printer’s control panel.
- The page that prints will contain a line that lists the “Firmware Version” or “Firmware Date-code”.
- Locate this date and set the sheet aside.
Second Way:-
- Visit the “HP.com” website.
- Then click on “Support and Drivers”.
- Enter the model number of your printer and follow on-screen instructions.
- Choose “Cross operating system (Firmware, BIOS, Diagnostics, etc.). Look at the table of data displayed.
- There will be a column labeled “Current Version”. Check that this date is newer than the date listed on your configuration page.
- If available, select the “Easy Firmware Update Utility”, if not, then selects the Firmware file for your operating system.
- Click on the “download” link.
- Follow the instruction included in the README file of the download to install.
Related Blog:- How To Fix HP Printer Error Code 0x610000f6 ?
Solution 3:- Clear the print queue on a Standalone Window PC
The print queue is located in “Printers and Faxes” or “Printers and Devices” menus that can be accessed via the “Start” button.
Once you are in the correct folder, so then simply click on the icon of your HP LaserJet Printer P4014, P4015, P4515, P3015 or 4100N, and the trying to print again. The new window will open showing a list of your active jobs. Then right, click on each job to delete.
Solution 4:- Old or Outdated Drivers or Switching to PCL 5
PCL 5 is a much more stable driver choice and is right for most environments that don’t require PostScript drivers. We recommend all users install PCL 5 Drivers.
- Visit “HP.com” website and click on “Support and Drivers”.
- Enter the model number of your printer.
- Follow on-screen instructions to download.
- Choose the PCL 5 driver when available.
- Read the included instructions on the download to uninstall your current driver and install the new driver.
Solution 5:- Packet Loss or Interference on Network
Check IT Hardware for loose connections of bad ports. This includes patch panels, routers, and switches. Please note that this is the solution in less than 2% of all cases.
Solution 6:- Bad Data Cable
Get a new USB or Cat5e Cable and then switch it to the existing one.
After performing all the above steps, I hope your issue is resolved.
If you need further help associated other HP Printer problems, then you can contact with HP technical support team.
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